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View Boston Guest Code of Conduct 

  • All Guests must have a valid View Boston ticket to enter the attraction. 
  • Tickets are valid for one-time use and once they are scanned, cannot be used again for re-entry. 
  • All Guests are required to go through a security screening prior to entering View Boston 

The following items will not be permitted: 

  • Firearms or any other type of weapon (knives, box cutters, nun-chucks, mace, pepper spray, stun guns or tasers, laser pointers or any other potential weapon determined at the discretion of View Boston Staff or Security) 
  • Fireworks are not permitted. 
  • Drones and other remotely controlled devices are not permitted. 
  • Bags, packages, luggage must be with-in the following dimensions for admission – no more than 25” high by 17” wide and 9” deep. 
  • View Boston does not have lockers or storage facilities. 
  • Bicycles, scooters, tricycles, skateboards, roller/in-line skates or shoes with wheels (wheelies) are not permitted within View Boston or the Prudential Center. 
  • No horseplay, running or climbing is permitted. 
  • Fighting, provoking a fight, or engaging in disorderly conduct is prohibited and may lead to extraction from the venue. 
  • Offensive, abusive, or threatening language or behavior is prohibited. 
  • Guests are required to wear proper attire – shirts and shoes must be worn at all times. 
  • Displays of profane, obscene, or injurious language, text or graphics for public view are prohibited. 
  • Guests displaying such language on clothing will be asked to either change the garment or otherwise cover the offensive image/language. 
  • Guests are not allowed to initiate any activity that could be described as a performance, a show, a ceremony, or a happening; they may not make a declaration, a speech, or create a media event or media photo opportunity. Guests may not give organized speaking tours of View Boston without prior approval from View Boston management.  
  • Indecent exposure, sexual acts or behavior are prohibited. 
  • Guests may take pictures or video with a hand-held camera or recording device for personal use only. 
  • Professional photographic equipment, video cameras, recording devices, tripods, lights, and other such equipment are not permitted without prior approval from View Boston management. 
  • For permission to use such equipment, the View Boston Marketing Department must be notified in advance – allow at least 2 weeks for an approval. 
  • No smoking – smoking tobacco, marijuana, or other illegal substances, is not permitted at any time with-in View Boston or the Prudential Center. This includes e-cigarettes and devices that may emit vapors. 
  • Food or beverage must be consumed in designated areas only – outside food, beverages, and alcohol are not permitted. 
  • The use of illegal or illicit drugs is strictly prohibited. 
  • No vandalism – it is illegal to deface, damage, mutilate or destroy View Boston property, exhibits or equipment including altering or tampering with computers or software. 
  • The throwing or dropping of anything onto the public way below is strictly prohibited by law. 
  • No trespassing – guests must avoid all areas of the Observatory that are designated as being “staff only” or off-limits to the public. 
  • No loitering. Vending, begging, gambling, selling, soliciting, campaigning, or handing out information of any kind or petitioning within View Boston is prohibited. 
  • Disability assistance equipment such as wheelchairs, walkers, canes, and electric scooters are permitted, however, upright or “Segway” scooters are not permitted at View Boston. 
  • Children are not to be left unattended (children as defined are anyone 16 years of age or younger). 
  • Unattended children under age 16 are not permitted in the View Boston Attraction.  
  • For youth/student groups, at least one chaperone is required for every 10 children. 
  • Animals and pets are always prohibited in View Boston and the Prudential Center, including when the facilities are not open to the public.  
  1. Exceptions are Certified Service Animals and animals in training for certification will be permitted to assist guests with disabilities. 
  • Service dogs or service dogs in training must be 12 months or older. Animals under 12 months of age will not be permitted. 
  • Police or other certified assistance animals will be permitted when accompanied by a qualified handler on official business. 

Guests failing to adhere to these conditions could be subject to their removal from View Boston and/or the Prudential Center without a reimbursement of the cost of admission. A “terms and conditions” statement is contained on the back of each guest’s ticket. View Boston reserves the right to further restrict the terms and conditions upon a member of the public who is considered a threat to the safety of our exhibits, equipment, or property. View Boston retains the right to alter, delete or add further restrictions at our discretion at any time. 


  • Weapons: Firearms (guns, rifles, BB guns, pellet guns, stun guns, tasers) Knives, razors, box cutters, laser pointers, mace, pepper spray, nun chucks (or any other martial art equipment), baseball bats, hockey sticks, golf clubs. 
  • Bicycles, scooters, roller/in-line skates, shoes with wheels (wheelies), Segway scooters 
  • Double wide strollers or stroller/carriages that cannot be folded. 
  • Bags (including back packs), packages or luggage over the following dimensions: No more than 25” high x no more than 17” wide x no more than 9” deep. 
  • Outside food or beverages 
  • Outside alcohol of any type 
  • Professional photo or video equipment including: tripods, lights, professional cameras (video or photo), recording devices, megaphones or other amplification equipment. 
  • Cigarettes and any other type of tobacco product, cigars, pipes. This includes e-cigarettes or devices that emit vapors. 
  • Illegal or illicit drugs and drug paraphernalia. 
  • Personal or family pets (certified service animals are permitted) 
  • Profane or obscene clothing (at discretion of management) 

View Boston management reserves the right to alter, add or delete items to this list at our sole discretion. Guests who violate these prohibitions will be refused entry to the facility and/or will face immediate removal from the premises without re-imbursement of ticket admission price.